Shipping policy

At Paw & Claw Depot, we want to make sure your order reaches you safely and as quickly as possible. Please review the information below regarding our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or holidays. During busy periods, holidays, or promotional events, processing times may take a little longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

Estimated delivery times may vary depending on your shipping destination, shipping method, product availability, and carrier delays.

Please note that delivery estimates are not guaranteed. Unexpected delays caused by shipping carriers, weather, holidays, customs, or other circumstances outside our control may occasionally occur.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on your delivery address, order size, and available shipping options.

Any applicable free-shipping offers will be clearly stated on our website or at checkout.

Order Tracking

When tracking information is available, it will be provided in your shipping confirmation email.

Please allow some time for the carrier's tracking system to update after your order has been shipped.